How can we help you?

We’re on a mission to deliver engaging, curated courses at a reasonable price.

Getting Started

Sign Up: Create an account using your email and password. Verify Your Email: Check your inbox for a verification link. Explore Courses: Browse courses by category or use the search bar. Enroll: Select a course and click "Enroll Now" to start learning.

Account / Profile

Profile Update: Access your profile to edit your details and upload a profile picture. Change Password: Use the "Account Settings" page to update your password. Notifications: Manage email and platform notifications under settings. Privacy Settings: Adjust who can see your profile and learning activity.

Troubleshooting

Login Issues: Reset your password using the "Forgot Password" link. Video Playback: Ensure a stable internet connection and update your browser. Payment Errors: Double-check your payment details or contact support at support@stunetgambia.com. Platform Bugs: Report issues through the “Help” button on the website.

Purchase / Refunds

Course Purchase: Pay via secure methods such as credit card, Bank Transfer or mobile money like wave. Receipt: Access your receipt in the "Purchases" section of your account. Refund Policy: Request a refund within 7 days of purchase if you haven’t started the course. Support: Contact our support team at support@stunetgambia.com for assistance with refunds or payment concerns.

Course Taking

Progress Tracking: Check your progress through the course dashboard. Quizzes & Assignments: Complete assessments to unlock certificates. Discussion Forums: Engage with peers and instructors through course forums. Downloadable Resources: Access materials in the "Resources" tab of your course.

Mobile General

Mobile App: Download the StuNet Gambia app from Google Play or App Store. Offline Mode: Download course videos and materials for offline access. Push Notifications: Enable alerts for updates, new lessons, and reminders. Mobile Support: Contact support via the app if you face any technical issues.